To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. a) In a saleable condition; and b) Exchanged or refunded within 30 days of purchase. Please retain your email tax invoice showing the purchase of this item/s.
RETURNS BY MAIL Please return your item/s via post. For all return details, please contact our Customer Service Team at info@mealprepaustralia.com.au You will be responsible for paying for your own shipping costs for returning your item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
FAULTY ITEMS If the item received is faulty, please contact our Customer Service Team at info@mealprepaustralia.com.au Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
